tag:blogger.com,1999:blog-5690853427149433771.post4058935160132761907..comments2023-04-16T02:42:50.150-07:00Comments on Bookseller Without Borders...: Day 4Coryhttp://www.blogger.com/profile/06044591428531316776noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-5690853427149433771.post-78921381887328745322011-07-27T07:49:19.407-07:002011-07-27T07:49:19.407-07:00A few months ago I took over our store's Paper...A few months ago I took over our store's Paperchase section. No raise, of course, just an increase in responsibilities. But I have loved it. It got me time off the register, working behind the scenes making displays for customers to ooh and aah over. And my managers complimented me on doing a good job. I was happy.<br /><br />I don't recognize it now. I come in to piles of s*** on the MSU's and C-tables. Hooks half hung on endcaps or on the floor. While out on the floor straightening customers throw crap around right in front of me.<br /><br />Customer service has practically gone out the window for all of us. We will be nice and helpful if you, dear "customer" are in turn, but otherwise, no. We don't care if you can't use our restroom anymore. The way you trash the store we wouldn't want to see what the bathroom would look like!<br /><br />It's been nearly 6 years @ my Borders for me. I don't know where I will go now...Sarahhttps://www.blogger.com/profile/06923058192504238947noreply@blogger.comtag:blogger.com,1999:blog-5690853427149433771.post-41879473411066326162011-07-23T18:45:03.529-07:002011-07-23T18:45:03.529-07:00God bless all of you as you go through this traves...God bless all of you as you go through this travesty -- and wishing you luck in your future search for new jobs. I never met a Border's book seller that I didn't like.Cherylhttps://www.blogger.com/profile/01219549061297560407noreply@blogger.comtag:blogger.com,1999:blog-5690853427149433771.post-8171100533906028952011-07-23T18:39:23.195-07:002011-07-23T18:39:23.195-07:00would the store employees by OK with us former emp...would the store employees by OK with us former employees coming in and straightening, or line managing or greeting and saying "no, we don't know when the discount will be more/store will close/everyone will work next/if there will be another bookstore here"?<br />I want to do something.judeybluhttps://www.blogger.com/profile/13910579036359731249noreply@blogger.comtag:blogger.com,1999:blog-5690853427149433771.post-37797187284357171482011-07-23T18:00:48.462-07:002011-07-23T18:00:48.462-07:00Thank you so much for posting this! Somehow it hel...Thank you so much for posting this! Somehow it helps to know that there are other booksellers out there feeling the same emotions we are. I was wondering where all our regular customers are....all I see now is a swarm of locusts leaving wreckage behind them. But it's easier to swipe the egc's and the credit cards with out ever having to look them in the eye. If I talk too much about the situation, I get choked up. I've been with Borders for 10 years and have loved every minute-- up until now. Thanks again.<br /> Christina from 136Christinahttps://www.blogger.com/profile/03026301077937265584noreply@blogger.comtag:blogger.com,1999:blog-5690853427149433771.post-57453042713997485832011-07-23T06:54:17.221-07:002011-07-23T06:54:17.221-07:00Now I'm trying to think back if I've ever ...Now I'm trying to think back if I've ever seen you pinch the bridge of your nose while talking to me.<br /><br />It was pretty disheartening to see what some cheap(er) books will do to people. I actually hung up on a woman who demanded to know when the "real sales" begin. After I told her I didn't know, she started to get angry, insisting I tell her. Thus ended the phone call.rob!https://www.blogger.com/profile/17556471244882205031noreply@blogger.comtag:blogger.com,1999:blog-5690853427149433771.post-25806826706903168872011-07-23T04:31:45.699-07:002011-07-23T04:31:45.699-07:00Again - well said! I just got numb at one point. ...Again - well said! I just got numb at one point. I've stopped asking " how are you doing today". Stopped all small talk as a matter of fact. Just "NEXT" & then move on. I spent 6 hrs on the register by choice cause I can not deal with "kick the carcass" game these "customers" are playing.nilventohttps://www.blogger.com/profile/11223683654577870330noreply@blogger.com